This page describes the booking funnel review. Search studies, ancillary reviews, and cancellation briefs follow the same shape with a shorter walk and a thinner document.
We do not need your source code, your servers, or a list of bookers. If a screen is behind a login, you create a test account. If a fare requires payment to reveal the next room, you decide whether to fund a refundable test ticket.
The competitor walk uses only public screens. We will not create accounts that violate another operator’s terms, and we will not scrape.
When the briefing is done, the recordings stay with us for ninety days in case a sentence is disputed, then they are deleted. That retention is also described in the privacy notice.
If this order suits the path you have in mind, send it. If you need a search study or a cancellation brief instead, say so in the same note; we will not force a three-week funnel onto a first-screen problem.